Qetosis™ logo QETOSIS™
Last Updated: March 3, 2026

Privacy Policy

This Privacy Policy explains how Qetosis collects, uses, discloses, retains, and protects information when you visit our website, create an account, or use our app and related services.

Qetosis is not medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding medical decisions.

Information We Collect

We collect information you provide directly, information generated from use of the service, and information needed to operate and improve Qetosis.

  • Account information: email address and related account details you provide when signing up or contacting us.
  • App usage information: interactions with the app, feature usage, device or browser details, log data, and diagnostic information.
  • User-entered health metrics: glucose, ketones, weight, and other information you choose to enter into Qetosis.

How We Use Information

We use information to provide the service, maintain accounts, respond to requests, improve performance, secure the platform, and support app functionality such as insights or recommendations generated within Qetosis.

We may also use information to troubleshoot issues, monitor reliability, prevent misuse, comply with legal obligations, and communicate with you about your account or important service updates.

Service Providers

We may use third-party vendors to support hosting, infrastructure, analytics, error monitoring, communications, and AI processing. These companies act on our behalf as service providers and may process information only as needed to provide services to Qetosis.

No Sale of Personal Information

We do not sell personal information.

Your Rights and Requests

You may request access to, correction of, or deletion of your personal information by emailing privacy@qetosis.com. If you cannot reach us there, you may contact support@qetosis.com.

To protect your account, we may take reasonable steps to verify your identity before fulfilling a request.

Data Retention

We retain personal information while your account is active and as needed to provide the service.

If you submit a verified deletion request, we will delete your personal information within 30 days unless retention is required for security, fraud prevention, legal compliance, or other lawful obligations.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Qetosis is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it if appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update this page and change the “Last Updated” date shown above.